FAQs and Help Center
We’ve compiled a comprehensive set of frequently asked questions (FAQs) to assist you. For additional support, our team is always ready to help.
General FAQs
Tonaking Engineering is a leading provider of Non-Destructive Testing (NDT) services, advanced engineering solutions, and industry-standard training and certification programs, committed to enhancing safety, reliability, and efficiency in various industries.
How can I contact Tonaking Engineering?
You can reach us via:
- Phone: +234 811 766 9219
- Email: support@tonakingengineering.com
- Live Chat: Available on our website 24/7
We serve a wide range of industries, including Oil & Gas, Aerospace, Manufacturing, Power Generation, and Construction.
Services FAQs
NDT services involve techniques used to evaluate the properties of materials, components, or systems without causing damage. This ensures the integrity and safety of assets.
- Conventional NDT: Standard methods like Ultrasonic Testing (UT) and Magnetic Particle Testing (MT).
- Advanced NDT: Utilizes cutting-edge techniques such as Phased Array Ultrasonic Testing (PAUT) and Digital Radiography for more complex inspections.
Yes, we provide a wide range of NDT equipment, calibration tools, and safety gear for rent. Availability can be checked on our Equipment Rental page.
Absolutely! We supply essential consumables like welding rods, safety gear, and industrial chemicals to keep your operations running smoothly.
You can book emergency maintenance services via:
- Service Request Form: Available on our website.
- Emergency Hotline: Call us at +234 811 766 9219 for immediate assistance.
Training & Certification FAQs
We offer a range of programs, including:
- API Certification Courses
- NDT Training and Certification
- Autodesk AutoCAD and ASPENTECH HYSYS Training
- Lifting Inspection Courses
Yes, we provide both online courses through our LMS platform and in-person training sessions at our facilities.
Certainly! We provide tailored corporate training programs to upskill your staff. Contact us for a customized plan.
Yes, our training programs provide globally recognized certifications to ensure credibility and professional growth.
You can book emergency maintenance services via:
- Service Request Form: Available on our website.
- Emergency Hotline: Call us at +234 811 766 9219 for immediate assistance.
Support FAQs
Click on the "Live Chat" icon at the bottom right of our website to instantly connect with a support representative.
Log in to your account and navigate to the “My Requests” section to check the progress.
Contact our Equipment Support team immediately via phone or email. Our technicians will assist you promptly.
Yes, use the Certification Verification tool in the Quality Assurance section to confirm your certification status.
Help Topics
1. How to Get Started
Learn how to navigate our website, explore services, and place requests easily. Click here
2. Booking Services
Step-by-step instructions for scheduling inspections, training, and equipment rentals. Click here
3. Training & Certification
A detailed guide to accessing online courses, downloading resources, and tracking progress. Click here
4. Emergency Support
What to do in case of urgent maintenance needs or unexpected equipment failures. Click here
5. Account Management
Manage your profile, track transactions, and view certifications in one place. Click here
Can't Find Answer? Ask Us
If you have any questions please contact us we will answer your questions via email as quickly as possible.
